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Forum Posts

1 pound earbuds promo code problem

Hi I am having problem with my £1 earbuds promotion code when I add it to link which o2 sent me it wants me to pay full price instead of the £1 which I should pay, please help

Alan19650 by Level 1: Joiner
  • 430 Views
  • 2 replies
  • 0 kudos

Mobile data

Why is my mobile data not working?

Dimon by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Wi- fi signal outside home

Since O2 took over Virgin Mobile contract I am unable to connect with internet outside home.

Johand by Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! O2 restricted 18+

Need to get 18+ unrestricted. But my account lists me as a business user incorrectly

Maestro16 by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Wifi calling

Unable to enable wifi calling. Advised that I need to contact O2 to enable wifi calling on my device.

Djb5068 by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! 18+ Restrictions

Keep trying to lift the 18+ restrictions on my account. I did not request these. O2 planted them and now the only help seems to be a ******ing chatbot that only work office hours and is too busy at the moment. Virgin was who I signed up to. I could a...

Resolved! Cancelling a mobile subscription

We need to cancel the O2 subscription on my wife's mobile but she can't remember any of the information required to log in.I am retaining my subscription for the time being and pay both from my bank account.How do I contact a real person to get help ...

MikeH2 by Level 1: Joiner
  • 525 Views
  • 1 replies
  • 0 kudos

In Cyprus

Hi, I’m currently am in Cyprus but haven’t received any notification to change to being in Cyprus. Help please!!

Vicbazza by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Fluctuating 4g

I get my wifi from 4g. L372ebwhen I check speed with Okla it first shows approximately 37 mbps. If I check again a few minutes later it drops to below 2 mbps. when it shows the highest speeds it often fails when uploading. any advice please

jg by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos