Get tech support for your O2 issues

Xperia 1 iii continuous software updates

I recently upgraded my phone and in 24 hours I have to keep updating the software 14 times, I got hold of someone on 202 and got a new phone delivered today, it's doing the same thing, I'm on my 5th update since 3pm today. Is there an issue with the ...

Resolved! Data Roaming not working

Hello, I just arrived in Greece and my roaming is not working. Have contacted customer service, they are saying they cant see any issue their end. I've tried reseting etc. For the aps change, if the username/password for mobile.o2.co.uk is vertigo/pa...

PAC Code

When will my number be switched on?

Signal

Hi I'm contacting you as my signal is not working since yesterday....it only works when connected to WiFi I had this problem with use a couple months ago and it took ages to resolve I want this fixing ASAP as I need my phone for work

Pick code

My husband has locked his phone and needs a pick code but we are in Norway and my phone won’t connect to ask for code for him can you help

No signal

Since my phone changed over from virgin mobile I'm struggling to get any reception anywhere

Mobile data issues

I can't get mobile data at all - This has been an issue ever since my plan moved from virgin mobile to O2. I have tried my SIM in the other slot and reset my phone multiple times. What could be the issue?

Unlatch code

I phoned on 1 September and was promised an unlatch code would be sent to me between 72 hours and 7 days. It hasn’t arrived. My contract with O2 has now ended please send me the code so that I can use my new Virgin SIM

O2 TO O2 INTERNAL MIGRATION

I have a rolling monthly contract recently migrated from Virgin to O2 and wish to migrate that number to a new phone/sim deal just taken out on O2 - I keep getting customer service telling me it’s done and then to wait 24 hours - now just been told i...

Resolved! Network

My network shows as O2 54.0 Can you explain this to me please? Many thanks

O2

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