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Forum Posts

Resolved! Can we get O2 volt benefits?

Hi,My partner and I at the same address have Virgin media and O2, but I pay for VM and my partner pays for O2, can we combine the benefits? Or would the O2 have to be in my name as well? Thank you

lmphoto by Level 1: Joiner
  • 575 Views
  • 3 replies
  • 0 kudos

Resolved! Transferring Watch Data Plan

I purchased an Apple Watch 7 with cellular from 02 a little while back. I now bought (not from 02) an Apple Watch Ultra and would like to transfer the plan over from the 7 to the Ultra. However, I’m having problems. Whenever I try press on ‘set up mo...

jholden40 by Level 1: Joiner
  • 3526 Views
  • 7 replies
  • 0 kudos

iPhone 15 pro max

I got offered the iPhone 15 pro max Monday or Tuesday last week and was told 3 to 5 working days , but when I look online it hasn’t even been processed or sent out . What is taking so long ?

Jamieph by Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos

trouble accessing data and making texts in italy

No problems in France but now in Italy and having lots of problems accessing mobile data and also problems receiving or making normal text messages. I get error 0 when I try to send and not receiving OTPs from my bank or other accounts.

Apple Watch Code 106

Hi,Trying to add mobile data to my Apple watch from the iphone watch app and I get the error below - code 106. Sales have a set up SIM on my account but I can’t link it to my watch. I see others have had this issue. Is there a known fix? “Oops, somet...

Robins by Level 1: Joiner
  • 7109 Views
  • 42 replies
  • 0 kudos

Resolved! SIM issue

Phone will not make calls or access GPS - not connected to O2 network 

BillB by Level 1: Joiner
  • 652 Views
  • 4 replies
  • 0 kudos

Resolved! Keeping my number

Can you please tell me why my number has changed when i requested to keep my number on the new pay monthly phone i ordered yesterday. I sent the PAC code details at the same time which was in the morning ?Thanks

RAPS by Level 1: Joiner
  • 587 Views
  • 2 replies
  • 0 kudos

Spend Cap issues over short messages. to friends

Hi In the past few months I've been charged extra for certain messages. My Spend Cap was reduced from £5 to £O. Today I tried to send messages to 2 acquaintances. The texts were not forwarded. Is this related? No pictures, no emoticons There is a con...

Jenny105 by Level 15: Gaining a Reputation
  • 703 Views
  • 1 replies
  • 0 kudos

HELP

I can't get hold of O2 the number isn't working when I call it from my O2 number - just so silent after I complete the automated services then eventually hangs up. Its urgent I speak with someone please let me know how I can do this ASAP