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Resolved! How to unlock 5G for myself

Hi there. I just changed from android to iphone. My old android phone was not suitable for 5G network but at the moment I am using Iphone 13 Pro and I’m wondering how to unlock 5G network. I might need my Sim card changed or ? Please help

OblyVyoN by • Level 1: Joiner
  • 1420 Views
  • 2 replies
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Resolved! How to combine two accounts

How to combine your two accounts one registered before that you are registered to me from virgin media

Anonymous by • Not applicable
  • 383 Views
  • 1 replies
  • 0 kudos

Internet not working

Can someone explain what is going one with my internet????????? I have called O2 many times and make complaints about my internet. This is getting ridiculous now and I’m going to cancel my contract. I’ve got full signal and the internet still not wor...

Internet1 by • Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

Husband and I are abroad and cannot phone each other

We are in Florida, can telephone home to family in the UK, but if we try and call each other out here, it either gives the engaged tone or says the call can’t be connected. We have not blocked each other by mistake and have reset our phones. Please h...

Fiona1313 by • Level 1: Joiner
  • 828 Views
  • 4 replies
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Resolved! Voicemail and notifications

I have received voicemail without my phone showing any incoming calls, and if I am on a call, don't receive notification of another incoming call.

LiamCat24 by • Level 1: Joiner
  • 621 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra - no data connection

Since transferring my O2 plan to a new Apple Watch Ultra (from an older watch), I've not had a data connection. On raising the problem, I was provided with a new eSim for my iPhone but that has not fixed the issue. Does anyone know what the fix is as...

Caller ID Unknown

Hi all , I'm new to the community , hope everyone is having a good day. I am having a problem with my new iphone 14 ever since I was sent 5g sim by o2. Everytime my phone drops on to 3g , anyone that dials me , I will get caller id Unknown even thoug...

yas1 by • Level 1: Joiner
  • 801 Views
  • 2 replies
  • 0 kudos

Iphone 14 and new sim - no caller id

I have 6 new iPhone 14 and new sims - these are existing 02 numbers ported to new sims as we got ne handsets. Signal keeps dropping out and often show no caller id despite the numbers in the contacts. this is happening nationwide not just one area. A...

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