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Forum Posts

Scam

I was part of a scam on 31 July and reported it immediately but it is still in not resolved I have rang numerous times but no resolution.

Ken10 by Level 1: Joiner
  • 538 Views
  • 2 replies
  • 0 kudos

Mobile data not reconnecting unless forced

Hi All, I'm really hoping someone can help me. Three weeks ago I upgraded to an iphone 13, and I've noticed that when the mobile data looses signal it doesn't always automatically reconnect, although I can force it to reconnect by turning on and off ...

mtbandrews by Level 1: Joiner
  • 4996 Views
  • 22 replies
  • 0 kudos

4g constantly going down to H+ and less.

My 4g has recently started dropping to H+ and then completely.The same with my phone signal. It was 3+ for weeks, and now it's 1 bar, to dropping off completely aswell.

Trying to purchase Apple Watch 9 data plan

I’m hoping someone can help me as o2 technical have been more than useless. I bought a watch from apple, i go into the Apple Watch app to mobile services and then onto set up mobile service then set up mobile service. I get the error message: oops so...

Bigdadder by Level 1: Joiner
  • 500 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot receive calls but can make them

My wife and I have identical phones (Samsung Galaxy J5 (2017)) and are both on O2 Classic PAYG.Yesterday she was getting calls on her mobile from friends saying that they were unable to call my mobile.We were sat together on the sofa. She tried phoni...

I can not log into my o2 app

Keeps saying I can't log into my o2 app it should take 48 hours. It been over a week now. Please help

Mon2 by Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos