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Forum Posts

Resolved! Fraud

Hi I think there's some suspicious activity on my account 

Abcd by Level 1: Joiner
  • 507 Views
  • 3 replies
  • 0 kudos

Resolved! Car Tracker Problem

Hello, I have a weird one for you. I purchased a car tracker which included a 1pmobile sim card so it can text my 02 phone if my car is stolen. However after trying exhaustedly to get it to work for days, the tracker support team have said that my 02...

jstvj by Level 2: Apprentice
  • 1720 Views
  • 14 replies
  • 0 kudos

Whats App

Need to switch off wifi to access what's app

Robert23 by Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! Switch from Virgin Mobile to O2

My phone was switched from Virgin Mobile to O2 on 6th October 2023, whilst I was in France. I was assured by O2 ( call to tech, support) that the Virgin Mobile SIM would continue to work whilst I remain in France (and even when I return to the UK). I...

Resolved! Call issues

I'm currently in Europe and can't receive or make calls. My roaming is switch on.

Xarpi by Level 1: Joiner
  • 910 Views
  • 6 replies
  • 0 kudos

Call failed

I am having a problem with failed calls when I try to ring my husband. I am with O2 and he is with EE. We have tried all the suggestions on the EE forum, I’m just wondering if anyone has any suggestions. He has had his Samsung A54 for about 3 months ...

betty456 by Level 1: Joiner
  • 537 Views
  • 1 replies
  • 0 kudos

Data roaming in Turkey

I was in Turkey last week. On arrival my iPhone 12 mini auto selected ‘Turkcell’ network. I received a text from O2 offering a 100MB bolt on for data roaming - I accepted it, and received confirmation. However, with all the seemingly right settings, ...

WillS1 by Level 1: Joiner
  • 1546 Views
  • 3 replies
  • 0 kudos

Calls from vodafone number won't connect

I've been having trouble for over a week receiving calls from 1 specific Vodafone number to my O2.On the Vodafone handset, there is no dial tone when phoning my O2 phone. I see the incoming call on my O2 phone, but when i try to answer, the call ends...

Resolved! Free Earbuds

Hi just signed up for the new pixel 8 and was told I could get a pair of free earbuds, how do I go about claiming them please

HB46 by Level 1: Joiner
  • 1400 Views
  • 1 replies
  • 0 kudos