Get tech support for your O2 issues

Tech Support

Do you have a technical issue? Ask our community members for help and support.

Forum Posts

Sorted by:

Start a conversation

Resolved! replacement sim

I have lost my sim card and need a replacement sim

WHAT CONNECTIONS DOES MY CLASSIC PAYG TARIFF ALLOW?

This is the background to my question. Our present mobile phones are two old, but good and neat little non-smart mobiles (voice calls and texting only). These phones run on the old 2G, which O2 still broadcasts for such purposes. I do not think that ...

Resolved! Disney plus

I recently signed up for Disney plus on O2 , but it won't let me activate subscription. It's free for 6 months, but I pay £7.99 a month thereafter

Resolved! track the switching process

Hi, I have registered for switching from giffgaff to O2, and now, I don't know how to follow up the process.

Why has my 4G been switched off?

Switched off with no explanation. No unpaid bill. Lots of data left in monthly allowance. No network problems in area. No 5G to replace it.

I have topped up £15 but they keep telling me they can’t take payment ?

I have topped up £15 for my credit but it keeps telling me they could not take payment what shall I do I have £15 credit

distorted voices on calls and speaker

i am getting distorted voices on loudspeaker and calls. i remove sim and replace and problem clears itself.

Voicemail

I keep getting a message every day to say I have new voicemail but I ring up and there is no voicemail. Why?

What happened to the chat guru?

No chat people now? I don't wanna sit on hold!

Esip

How do I install my esim

Top Kudoed Authors

User

Count

5

2

2

1

1