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Lost phone, can't remember security questions

Hi. I've lost my phone and can't remember the answer to my security question, but I really need the number as it is linked to my 2FA for various things. I have all the rest of my identity checks, passport, bank payment details ect. Is it possible to ...

Resolved! Upgrade/Refund

HiIf you pay off the outstanding amount on your device plan in order to be able to get an early upgrade but then decide to cancel the upgrade do you get a refund?

JH1887 by • Level 1: Joiner
  • 423 Views
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Disabling WiFI & 4G Calling

4 calls to O2 customer services today. Nearly 4 hours of calls. Cut off twice I’d guess for asking awkward questions. Despite asking politely for WiFi calling and 4G calling to be disabled they insist on going through pointless attempts to fix this. ...

philce by • Level 1: Joiner
  • 394 Views
  • 1 replies
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Resolved! Scam call?

Just had a call on my mobile, they said they were from O2. Said that in my area (south London) they are shutting down 4G from 5pm from this Thursday, and that they need to send a new SIM for 5G. Has anyone heard about this?

Ivanian by • Level 1: Joiner
  • 839 Views
  • 2 replies
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Messages

My sister messenger not sending and has a little clock under them I have been sending some but now the clocks appeard and I can't send them now why is this

Dynamite5 by • Level 1: Joiner
  • 324 Views
  • 2 replies
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Front camera on S23 FE not working properly

I purchased a S23 FE a couple of weeks ago and have noticed the front camera doesn't focus very well at all. I'm not a huge selfie taker, but on the few occasions that I have tried out my camera, I've noticed that it doesn't focus on my skin/pores/fa...

Gabbynats by • Level 1: Joiner
  • 836 Views
  • 1 replies
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direct debit changes

Received email this week about direct debit changes, said nothing to do. Since then phone says emergency calls only.

Cast-7734 by • Level 1: Joiner
  • 311 Views
  • 1 replies
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Transferring number has broken my sim

I recently attempted to transfer my old number from three to my pay as you go sim, using the o2 form and my pac code. Now 02 have deleted my current number and my old number has not been transferred over. So i can no longer make any calls as i have n...

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