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Network

I was using my phone and my network randomly just cut out, i cant text, call of use data and I haven't moved for it to cut off, I've restarted my phone, reset network settings and checked the o2 network and nothing seems to give me an answer, what ca...

Joseph10 by • Level 1: Joiner
  • 807 Views
  • 4 replies
  • 0 kudos

Number porting failed

Hi, I'm resorting to coming on the forum as I'm having a lot of bother porting my number from my previous network. Over a week ago I signed up to an O2 sim only deal and at the time of ordering I provided my PAC code to transfer my number from Smarty...

DSM93 by • Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

no network

i was directed here from the app live chat. They said they were unable to help me I have no network on my phone. i've done all the trouble shooting that has been asked. I need my phone for work. this is costing me money

Adamlock6 by • Level 1: Joiner
  • 828 Views
  • 7 replies
  • 0 kudos

Data roaming not working

I have my Roaming turned on and i have the bolt on. Still my data is jot working while abroad in the USA

Merna by • Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Not receiving text messages

I'm trying to receive One Time Pins via text message and I'm not receiving them... from different sources... Any ideas as to why?

SarahP2 by • Level 1: Joiner
  • 409 Views
  • 3 replies
  • 0 kudos

Hot spottibg

Hi, I am moving house and I want to up my data to hot spot to my TV so I can access online whilst I wait for sky to be connected. If I buy a bigger data package, will I be able to do that? Thanks

Rebeccal by • Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Transfer Data

Hi I have an iphone 8 and just recently purchased an iphone 11. How do I swap all of my data / apps / etc onto the new phone. I only have one sim card. 02 assured me I wouldn't need another one. Many thanks

LJO by • Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Premium SMS numbers blocked

Hello, i would like to be able to send/receive sms texts to premium numbers but it always says message failed, how can i change these settings to allow me to do this? Thank you. Ricky

Sebmac82 by • Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Bought an international bolt on but can't make calls?

Hope someone can help Bought a international bolt on and trying to call canada I've dialled +001416 then the rest of the number The call immediately ends and doesn't ring I've checked my phone settings and international calls are not barred I do have...

Mav5 by • Level 1: Joiner
  • 787 Views
  • 2 replies
  • 0 kudos

No service

I am visiting Bath for weekend and I am not getting any service 

ColinS by • Level 1: Joiner
  • 377 Views
  • 3 replies
  • 0 kudos
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