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Forum Posts

Cannot log into account

I cannot log into my account.This account i am using now is an old one with no services.My services are on another account but I cannot access it.I have been on hold on the phone for over and hour and gave up.

Ed11111 by Level 1: Joiner
  • 818 Views
  • 7 replies
  • 0 kudos

Resolved! I have been trying to pay my overdue bill for 2 weeks

I cannot log onto my o2 as my number has been disconnected and I have called 7/8 times now either being on (automated) hold then cut off or terminating the call after being on hold over an hour (i have a video screen grab as evidence) and on the one ...

NS27 by Level 1: Joiner
  • 792 Views
  • 5 replies
  • 0 kudos

Resolved! eSIM Swap while abroad?

TLDR: I'm back home in the US and have bought an iPhone 14 Pro. I swapped to an O2 eSIM before I flew to the US and thought I'd just be able to transfer this to the new iPhone. Alas - over a week has gone by and I still haven't managed to do this aft...

eSIM Transfer.png eSIM Transfer 2.png
KelvinS by Level 2: Apprentice
  • 12591 Views
  • 31 replies
  • 0 kudos

Signal problems - new to o2

Hello, I joined o2 in January this year with a good deal and on the premise that both my indoor and outdoor 4g connection proved to be strong at home per the signal checker. It was second to Vodafone who I switched from as o2 had a better deal. Since...

beck28 by Level 1: Joiner
  • 666 Views
  • 2 replies
  • 0 kudos

Network coverage

I have had no service for 3 days now, I understand they are performing essential works in my area but I use my phone for work. Will I get a reduction on my airtime bill for this.

Kelly38- by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

iPad unlock

I’ve just got an o2 sim for my iPad. It will not take the sim. It’s says, sim not supported. The iPad network is o2. I need o2 go unlock it

Jon101 by Level 1: Joiner
  • 1110 Views
  • 6 replies
  • 0 kudos