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My o2 is saying I have no products

My o2 is saying I have no products or services but I have a pay monthly mobile

Resolved! Dual SIM + Travel eSIM Questions

Hi, I know some of the basics around Dual SIMs have been answered already but cannot seem to get answers to my specific questions and hope this forum can help. I have an iPhone 12 Pro Max with a physical O2 SIM and a Airalo eSIM for data only for Tur...

Recent bill charge

Hi .I have recent charges on my account From 08712233160 However they never actually answer the phone I was on hold and would like to dispute this charge

IMEI blocked

Hi @O2Lisa I wonder if you can help.I have blacklisted and blocked the wrong IMEI, despite call customer services and completing a form and waited 24 hours it still remains blocked. Please could you help, I would be very grateful. Thanks

Resolved! Phone use in EU

Can I use my phone whilst in the EU and if so do I just switch on Data Roaming?

Connection

My WiFi is working as I can use the internet but my instagram and WhatsApp won’t connect

Resolved! esim

I ordered a new phone and an esim. The phone arrived today but i have no service and don't know where to get the esim from

Resolved! Using my mobile in the USA

Can I use my mobile phone in the USA without incurring extra charges

Resolved! Recovering voicemails

Hi , I recently lost some voicemails I had saved and was wondering if its possible to recover them ?If this is possible is there any way i can download it to my device as i dont have the voicemail app Thanks, kai

Resolved! Query broadband and tv

Hi.. got mobile on 02 since the merger.. still got broadband wi Virgin.. checking if can change to 02 broadband without penalty for cancelling Virgin?

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