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Forum Posts

Resolved! fraud

My phone number and phone is being used for online fraud, how do I block my number from these people. they have hacked my social, email and bank

RJI by Level 1: Joiner
  • 413 Views
  • 2 replies
  • 0 kudos

Roaming

Good evening.We are on holiday now,in Hungary.Why my roaming not working in Europe?We have iPad tablet we have 20GB Internet but in Europe not working,why?Thanks

Eniko by Level 1: Joiner
  • 463 Views
  • 2 replies
  • 0 kudos

Data download speed very slow

Hi, I hope someone can help me? I recently installed a data sim giffgaff in to my caravan dongle and struggled to get any reasonable download speeds (between 2-4 mbps). I happened to read someone else’s comments on this and they were advised that the...

Robinf by Level 1: Joiner
  • 949 Views
  • 4 replies
  • 0 kudos

Device is locked

I have been sent a replacement pixel 7. The sim won’t work, I contacted o2 yesterday who arranged an Esim and now when I do the QR is tells me my device is locked and to contact o2

CK7 by Level 1: Joiner
  • 310 Views
  • 1 replies
  • 0 kudos

Resolved! Phone call from O2

I received a call from someone called Elena claiming to be from O2 I established that she was calling from the Philippines She claimed I am eligible for a discount to £7:00 monthly sim only 50 gb unlimited talk and text. She asked me to confirm my na...

ArthMawr by Level 1: Joiner
  • 1352 Views
  • 7 replies
  • 0 kudos

phone not charging

hello, I think my phone is broken as wont charge for a few days Im looking to change to a basic flip phone with whats app

suzanne7 by Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

Resolved! Very poor signal

We live at LE12 5LH and there are 4 households who are all O2 customers in a small group of houses where O2 reception is less than 1bar and often nonef and we loose connections often in the middle of conversations. We are all on Volt packages. I am a...

AandT by Level 1: Joiner
  • 4034 Views
  • 7 replies
  • 0 kudos

App not working

Recently updated IOS to 17.4.1. Tried to sign in to my app and get error message saying that the app is not available to me yet and to sign in to my 02 which I have done and that does not show me all my information. I have de and reinstalled the app,...

Caro11 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos