Good morning,I would like to download our bill for May 2024, as I have done every month for the last three years. However, now I have to be sent a code - that never arrives. I've phoned 3 times this morning and spent over an hour on hold.I dialled th...
Good morning I got a new phone but I would like to keep my same number . I would like to port the number from the old device to the new one please
Whatsapp failing to pick up my home Wifi (Virgin Media) and therefore won’t send/receive messages or download photos. All other apps and browsers on my iPhone are using internet ok. I have tried all the delete/install app, reboot wifi, toggle airplai...
I have had an o2 SIM card since I took a deal with Virgin Media in March. I wish now to terminate my deal with the other provider and move my number to o2. Do I simply use a PAC code to transport my number over to o2 or is it more complicated now tha...
So then I've been using this card for a good few months and I'm pretty damn annoyed at the way it works. I went on tour, topped up the card and there was a problem with the damn signal again.Pages don't load, I connect to the damn 2G network, is ther...
Over the past 18-24 months my o2 mobile data and calling signal has been nothing less than appalling both inside and outside. It used to be great inside and out, something has definitely happened in the area. My other half has a Tesco mobile who I be...
my 02 isn’t available
I have recently purchased a Samsung S23 FE from O2. Everything is fine apart from the Internet. Everything the phone connects to wifi6, the Internet crashes. It then restarts the Internet and flicks between wifi6 and 5g. The phone works fine when con...
Hi thereFor some reason I can no longer get OTPs. They used to work fine, then last Saturday (30.01.21) they stopped coming through and I cannot work out why. I've checked my blocked numbers and I'm sure they are ok, and I've reset the network settin...
Hi, I am no longer receiving OTP codes from my banks and now Amazon. I was told by Natwest to contact my provider and check there is nothing restricting them their end. I contacted O2 via web chat and was assurred that as I can receive texts from the...
