I was a Virgin customer but moved before my new sim card arrived and now
no longer live in the country. I can't contact anyone at O2 because in
order to use MyO2 I need access to my phone number for 2FV. Where can I
find contact details? I have looke...
Hi all. Ordered an upgrade after 7 years with my old Samsung phone
through O2 and opted for an Esim as O2 blurb seemed to suggest this was
the way to go. The phone arrived the next day which was on the 16th
April but no Esim package appeared. This se...
Has anyone else recently made a manual payment such as on the website or
app (not by direct debit), and it’s been duplicated AND O2 are not
receiving it? My payment was made yesterday for the amount due, which is
normally instantly on my account summ...
Hi, I keep getting voicemail alerts and there is nothing there. This can
happen few times a day, but never any message there. Can anyone help
with this issue. Thanks
Hi. Since Monday this week I’ve been having intermittent issues with
making and receiving calls. Sending and receiving texts is fine, as is
accessing things via mobile data. I’m on a pay as you go big bundle sim,
which I renew every month (last renew...
Upon losing my phone, I requested with o2 that my previous sim card be
blocked on the 10th April. Visited a store on 11th April in order to be
issued with a replacement simVarious reasons to 'give it 24 hours'
later, I was issued another replacement ...
After the known eSim issue last week that caused days of outage for a
lot of users, I was advised by CS to get my eSim replaced with a new one
instore. After doing that, signal came back..Everything seemed fine, or
so I thought. Ever since swapping o...
