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Resolved! Keeping my old number

You was supposed to change my number to my old number with o2 but it hasn't been changed yet

Ady39 by • Level 1: Joiner
  • 354 Views
  • 1 replies
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Iphone 13 pro max - No service in Italy

Hello,I'm experiencing issues with roaming here in Italy (I've been in Sicily and Naples). I can't use my phone at all because I have no signal so I can't make calls or receive it, I can't access my O2 account because I can't receive login confirmati...

Resolved! out-of-bundle charges reduction .

Can you tell me what this is as I have had a message saying my order has gone through and this has now been removed. I have not placed any orders so I don't know what this is.

Kj4 by • Level 1: Joiner
  • 751 Views
  • 1 replies
  • 0 kudos

Hard locked

My wonderful Grandson has inadvertently hard locked my Sony Xperia XZ1 how do I fixit

Wooly4228 by • Level 1: Joiner
  • 428 Views
  • 2 replies
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Resolved! network locking

My son, also an 02 Customer. has given me his iphone 12 which he has factory reset. I don't know if it is locked to any network provider as resetting does not change that. The IMEI is [removed], can you check if it is locked to the 02 network please?...

NDNMC01 by • Level 1: Joiner
  • 693 Views
  • 4 replies
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Sim

I phoned on Friday, as my SIM card had been deactivated, I was told the sim would be reactivated by the latest Monday, it’s now Thursday and my sim is still not been activated, surely nearly a week is long enough? natalie Ritchie

Calling 03 number

I’m just wondering if 03 numbers cost anything to call? Like radio numbers? It says charged at standard network rate but not sure about all that. does it cost the same as calling a house landline number ? 013 etc

Violet- by • Level 1: Joiner
  • 528 Views
  • 2 replies
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O2/Giffgaff SIM network support

I am trying to find out which networks O2/Giffgaff SIM cards use and support.I am thinking of getting a TP-LINK M7000 mobile WiFi device and I have been told that I need to make sure that the SIM card supports the following network types: 4G: FDD-LTE...

ricbrown by • Level 1: Joiner
  • 418 Views
  • 1 replies
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I watch

I have recently upgraded and now my watch has stopped working in line with my phone. It says no sim and no connection?. How do I my watch to pair again with my phone?Thanks

HP4 by • Level 1: Joiner
  • 298 Views
  • 1 replies
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