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Forum Posts

Resolved! When my number is goi g to be connected

I came to O2 with a pac number to keep my old one. When it will be activated? Currently it shows a new number which I dont intent to use and not having my old number is causing me issues with my work and everyday life

Age verification

Hi I’m trying to join a 18 plus site but I’m unable to until o2 takes the age verification off

MarkHelmn by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Roaming in Canada

Hi I am traveling to Canada on 25th June 2024 and returning to the UK on Weds 10th July how much will it cost to add data roaming to my account for this period of time ?Debbie

Debbie06 by Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Talk to someone

I would like to talk to some one about a accident bolt I added and getting my data and phone working abroad

Nicholajk by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Stolen phone

It says sign in to o2 to bar phone after it’s been stolen but there’s nowhere to do that, please the steps for how to black my phone after it’s been stolen

Mae2 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

Resolved! Can't complete registration on Network Issues page

I'm attempting to register on the "My Network" section at https://status.o2.co.uk/ but am unable to compete the SMS verification step. 1. I enter my O2 mobile number and click "Click here to validate this mobile number".2. The link text changes to "P...

I need to speak to someone

Hi I ordered a new sim card on the 14th of June tgen another on the 19th as it hadn't come one has turned up but is saying its not got a connection can you add my number to this sim card that had come

Mggrimes by Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos

Changing my tariff

I’m trying to download my e sim, the security code to access my o2 account goes to my phone which now says no service so the code is not coming through

Becky22 by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Not all calls received with new O2 SIM / Account

I recently started a contract and ported my old number this week. This seems to have worked in terms of signal and making outgoing calls, but some friends and relatives say they get call diverted message (which I haven't set up) or no ring tone whats...

Ian26 by Level 1: Joiner
  • 622 Views
  • 5 replies
  • 0 kudos