HiI am new to O2. When ever I send a text message, the recipent is shown
a totally different phone number to my normal phone number. How can this
be fixed please.
Hello there. I bought a 4s handset from a friend back in 2015. I then
went to an o2 store to get a sim only deal which I ended up having until
October 2020. In October last year I went to an O2 store to get a more
up to date handset. I wanted to keep...
My phone keeps telling me I have voicemail, I've had alerts and I have
the red dot next to the icon, yet when i ring my voicemail it says I
have none. How do I fix this?
All of a sudden my mobile will not connect to the london undergound
wifi. If I go through virgin media and press the o2 icon, when i enter
my number it just keeps coming up with "sorry, we've encountered an
error and you have not been signed in" I ha...
My old phone is no longer working & cannot accept a charge, so receiving
a text is not possible. To set up my new phone it ask me to keep the
phone close to allow the transfer of data. Not possible as phone broken.
I have tried using my old sim & new...
I have been ringing 202 to try and pay my device plan off. As soon as I
say make device plan payment it gives me details on how much I owe on my
monthly plan then kicks me off! on the website I can make additional
payments on my telephone bill but no...
I recently got a text from O2 after the customer services asked me a
anumber of questions. All I wanted to do was pay my bill. I could not
remember my memorable word, so I failed security. Now I have got an
email saying I have changed my security que...
In short, I have changed my network from O2 Mobile to Superdrug Mobile.
My phone is a Samsung Galaxy S7, I paid off the phone from O2 last year.
I have switched my number from O2 to Superdrug. However, when I switch
on my phone I am prompted with the...
Hi. For the last couple of days when I've tried to access my emails the
app has just stopped working and closed. It's the same with the o2 app
and trying to open links in FB, my phone will just freeze and then shut
the app down. I've cleared the cach...
