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Why does o2 charged me 3 times the amount of rolling plan?

ScammedUser
Level 1: Joiner
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Why does o2 charges three times the amount of the monthly rolling plan?and why don't they honour even the apointment made with their agents??i feel like I have been fooled.and tho I followed all steps to sort the issue out.they don't honour the apojtments confirmed and literally ignore you.

Have this company always been like this?

And what are the phone customer service agent don't call the customers if they even confirmed your appointment??are they expecting to leave them with the money and that's it?cause in my book,that doesn't exist! [Removed].but sure I'm not leaving it as it is.you show no respect or interest to your customers.and your network coverage becamed close to none.

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Enlli
Level 69: Guiding Light
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[edited]

If you wish put in a formal complaint. And if the signal is bad consder moving networks

https://www.o2.co.uk/how-to-complain

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8912 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

[edited]

If you wish put in a formal complaint. And if the signal is bad consder moving networks

https://www.o2.co.uk/how-to-complain

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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