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Forum Posts

Resolved! Mast not working as it should

Hello, I'm informed that the nearest mast to postcode BA22 my home, is not working as it should. This has been like this for sometime, resulting in hardly any phone or data connections.When will it be fixed.Thanks

derek43 by Level 1: Joiner
  • 674 Views
  • 3 replies
  • 0 kudos

Resolved! No Signal Isle of Gigha and Kintyre

Hi, I am an elected Councillor representing Kintyre and the Islands, Argyll and Bute Council. For several weeks there has been no signal on the Isle of Gigha and part of the Kintyre Peninsula, post code area includes PA29 6XW. Constituents are very a...

Resolved! Problems with wifi calling on Samsung Galaxy S22

I live in an area with virtually no mobile signal from any of the providers despite being a large town in Kent, so I have to rely on wifi calling when at home. Now that O2 have finally added SMS to their wifi calling, I have switched back to them wit...

Signal and data not available

Hey there - For the last 24hrs my phone signal and data have not been working at all. I can't get calls or anything and it's driving me mad as I am abroad and really really need my phone. Can you please help me resolve this ? When i click on the mobi...

tony29 by Level 1: Joiner
  • 537 Views
  • 2 replies
  • 0 kudos

Resolved! change country on device

how can i change the country on my device , i cant download apps as it tells me the app is not avialable in my country !

te2 by Level 1: Joiner
  • 980 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra - Unable to set up cellular connection

For the last two weeks I have been trying to set up a cellular/data connection with o2 on my Apple Watch Ultra. Every time I select set up mobile service from the Apple Watch app on my iPhone I get error code 106. Have spoken to 202 multiple times an...

Buz52 by Level 1: Joiner
  • 1516 Views
  • 4 replies
  • 0 kudos

Apple Watch series 8 won’t connect to mobile service

Nearly a month ago I moved from Tesco mobile to o2 so I could get an Apple Watch cellular. I ported my number over and waited until this was fully complete before setting up the Apple Watch I had purchased in the store. During the setup I was met wit...

Rebecca13 by Level 1: Joiner
  • 971 Views
  • 2 replies
  • 0 kudos

Iwatch data

I have been and apple and o2 customer for 10 years+. I was on business contract and bought a cellular iwatch 6 months ago. data would not connect. I spent endless hours/days talking to o2 support and even spent 3 hours in o2 shop. dofferent stories f...

Norniron by Level 1: Joiner
  • 696 Views
  • 2 replies
  • 0 kudos

Resolved! Data SIM Card

How can I obtain the telephone number associated with my Data SIM card. SIM Number 006826153