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Watch cellular not supporting

Thagri
Level 1: Joiner
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I moved to o2 to connect my watch 10 cellular. 
I activated the sim but my watch says o2 doesn’t support Apple Watch. I bought the watch outside o2. 
my iPhone is 15 pro max and iOS updated to both my watch and phone. 

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madasaf1sh
Level 78: King of Kings
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@Thagri 

 

Edited following reading your other post. 

As you are a PAYG customer you can not connect your Apple Watch, as the service is not support on Pay as You Go, so unless you sign up to a Pay Monthly contract you wont be able to connect and you will also need to pay £7 per month to use the service, so the message is correct, your current sim and plan is not supported.

 

I cant think of any network that allows PAYG customer to connect an Apple Watch..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 7
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Vbadservice
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I’m on sim only deal,was told yesterday after weeks of messing about,that they don’t support Apple Watch 10 unless you buy it from them apparently,so if you buy it from o2 it will work,but if you purchased from apple your stuffed,bad ain’t it lol

Message 3 of 7
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MI5
Level 94: Supreme
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Bull poop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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madasaf1sh
Level 78: King of Kings
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@Vbadservice 

 

Load of tosh, my Amazon purchased watch ultra 2 has been connected to o2 since I bought it.. 

To connect it you need to set it up via the watch app... If you are on Rolling Plans, Bundles or another PAYG plan it wont work, but it will work on any Pay Monthly Consumer Plans... 

 

HUCA

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 7
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Enlli
Level 69: Guiding Light
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Telling you that is typical, "how can we get this customer off our back", tactic 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 6 of 7
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MI5
Level 94: Supreme
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Wasting your time.

He believes that we are all stupid and customer service are Gods.........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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