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Upgrading whilst abroad

CBW
Level 1: Joiner
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on ‎30-07-2023 09:00

on ‎30-07-2023 09:00

I’d like to upgrade my tarif (sim only) but I’m currently abroad (in USA).  Can I do this without any problems?

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pgn
Level 77: Grand Master
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on ‎30-07-2023 09:08

on ‎30-07-2023 09:08

You will need to be on the O2 home network, not roaming, for the upgrade to work properly, @CBW - it would be problematic at best, and unlikely to work, leaving you without service, at worst.

Links to O2 Social Media Team here
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MI5
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on ‎30-07-2023 11:08

on ‎30-07-2023 11:08

@CBW 

Yes you can.

I've done it myself so know it works without any problems.

As long as you choose to keep your same sim. All changes are made on the O2 system which automatically updates your tariff online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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