Upgrade awaiting stock

[David02]

I have just upgraded to an iPhone 13 yesterday and it said in stock at the time, I paid extra for delivery today but it is now still being processed and saying that it is awaiting stock? Not sure why it has changed instantly once I ordered it but why ask me to pay extra for delivery today if they didn’t have any yet.

[madasaf1sh · Accepted solution]

@David02 

o2 dont operate a live stock system so it is possible the last ones where ordered before yours. 

I would message the sales team 

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Cleoriff]

@David02 

The problem is, O2 doesn't have a live stock system. So although showing In Stock when you ordered, it probably wasn't. It's the computer which is still showing next day delivery.

I very much doubt this will be in stock before Christmas now.

You should contact the sales team  – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255