@Suze58
You just put your old sim card in the new phone, and when setting up follow the on screen instructions
https://support.apple.com/en-gb/HT210216
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
