Slow data speed

[Lahiru]

I've recently moved to a new house and I'm experiencing extremely slow internet. It takes 10-20 minutes just to load a web page. What can I do?

[MI5]

@Lahiru 

If it's an O2 blackspot you can use wifi or move networks.

Otherwise, guides may help.

Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

If you move networks, check with PAYG sims first.

[Bambino]

@Lahiru How to avail yourself of WiFi calling: WiFi and 4G Calling: Everything You Need To Know | O2

[MI5]

Not sure how wifi calling is going to improve data speed?

[japitts]

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@MI5 wrote:

Not sure how wifi calling is going to improve data speed?

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It won't, but using fixed-line broadband would override a mobile data connection - rendering it irrelevant.

Although I don't think the OP is reporting a no-coverage/blackspot area. They seem to be reporting slow data speeds, which indicates congestion.
 

[MI5]

Indeed, I already suggested the use of wifi.

If it is congestion, it will be reported when they check their postcode in the status page.