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Signal

Cop
Level 1: Joiner
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We have 3 family members that use 02 nobody can hear us when they ring,our conversations break up all the time,the other person is with a different company and their not experiencing any issues

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madasaf1sh
Level 78: King of Kings
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@Cop 

 

Check the service status and see if there are issues in your local area https://status.o2.co.uk


Also check these guides Guide: How can I sort out my network issues? 

 

Also Companies all use different masts (in some areas they share masts), also it depends on how far you are from the o2 mast, and how that signal penetrates walls due to power loss and radio signal degradation. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12055 Posts
  • 69 Topics
  • 3223 Solutions
Registered:

@Cop 

 

Check the service status and see if there are issues in your local area https://status.o2.co.uk


Also check these guides Guide: How can I sort out my network issues? 

 

Also Companies all use different masts (in some areas they share masts), also it depends on how far you are from the o2 mast, and how that signal penetrates walls due to power loss and radio signal degradation. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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Cleoriff
Level 94: Supreme
  • 128143 Posts
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Registered:

@Cop

Check these guides Guide: How can I sort out my network issues? and Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

If they don't help then maybe new sims may be the answer?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
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