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Resolved! Bolt on

Hi I have recently ran out of data. I have uped my tariff to 5gb but it doesn't come into effect until the 25th May. I need some more data until then but it will not let me add a bolt on for extra data. Could you help me please? Katie

Resolved! Child protection

How to i put parental control on the ipad pro

Resolved! PAC code problem

Hi, I ordered a new SIM and used the O2 online form to register my PAC code. A week later my phone number still hasn't transferred from my old SIM card onto my new SIM card. Please can someone help me with this?

Resolved! Phone not calling out

Got a new phone but it says no network?

Resolved! New Pixel 6 - Multiple issues (Pay, Visual Voicemail, Pixel setup app)

I received a new Pixel 6 yesterday after coming from using an iPhone and have multiple issues: Visual voicemail sms notification repeatedly popping up stating that it can't be set up. I have reset network settings with no success.Google pay states th...

Resolved! Listening to voicemail from the Falkland islands

Can anyone advise how to listen to my voicemail from the Falkland islands

Resolved! Changing devices

Hi, I would like to use my sim in a new device, and I'm struggling to do so. I have put my sim in the new device (I phone 12) and had signal for a short time, and not since, I have used the iOS app to transfer apps etc across however not all my sim c...

Resolved! 4G Calls Turned Off

I was in the middle of a very important call when all of a sudden my phone call was cut off and I received a text message that said 4G calls have been turned off - O2 has turned off 4G calls from your account. I have unlimited calls, unlimited texts,...

No connection in italy

Hey all, Travelled to Italy for a week and on arrival I couldn't connect to any Italian network. They mostly have forbidden in brackets and the 2 that don't won't allow me to connect. Using an esim and have the travel package on a monthly account. My...

Resolved! Boost Box

My brother who is with O2 has a terrible time using his mobile in his house outside its not that bad (about 2 bars on the phone) but inside its crap (1 bar or nothing), how can we get him one of these BOOST BOXES that I have seen on the O2 siteJohn

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