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Forum Posts

Resolved! Changing devices

Hi, I would like to use my sim in a new device, and I'm struggling to do so. I have put my sim in the new device (I phone 12) and had signal for a short time, and not since, I have used the iOS app to transfer apps etc across however not all my sim c...

Nikita1 by Level 1: Joiner
  • 469 Views
  • 1 replies
  • 0 kudos

Resolved! 4G Calls Turned Off

I was in the middle of a very important call when all of a sudden my phone call was cut off and I received a text message that said 4G calls have been turned off - O2 has turned off 4G calls from your account. I have unlimited calls, unlimited texts,...

No connection in italy

Hey all, Travelled to Italy for a week and on arrival I couldn't connect to any Italian network. They mostly have forbidden in brackets and the 2 that don't won't allow me to connect. Using an esim and have the travel package on a monthly account. My...

TomBasley by Level 1: Joiner
  • 1390 Views
  • 1 replies
  • 0 kudos

Resolved! Boost Box

My brother who is with O2 has a terrible time using his mobile in his house outside its not that bad (about 2 bars on the phone) but inside its crap (1 bar or nothing), how can we get him one of these BOOST BOXES that I have seen on the O2 siteJohn

johnG4RCG by Level 1: Joiner
  • 882 Views
  • 2 replies
  • 0 kudos

Resolved! Really worried about giving out my number to a stranger

Hi all, I am rather worried about what someone can do with my number. I actually was coaxed into joining a dating site by a friend of mine and I met someone the other day and they very quickly asked me for my number. I don't usually do this but I tho...

Resolved! Top up not working

I was running out of data so I’ve done top up of 10 gbp but I’m still facing the same problem with mobile data.

R9 by Level 1: Joiner
  • 3776 Views
  • 3 replies
  • 0 kudos

Resolved! 4g switched off by o2 while in America

Despite buying a bolt on to ensure good coverage I lost 4g today and received a message saying o2 had switched it off. What do I do to restore it?

Sk4 by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos