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Forum Posts

Resolved! Bolt on

Hi I have recently ran out of data. I have uped my tariff to 5gb but it doesn't come into effect until the 25th May. I need some more data until then but it will not let me add a bolt on for extra data. Could you help me please? Katie

Milkymoo1 by Level 1: Joiner
  • 740 Views
  • 1 replies
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Resolved! PAC code problem

Hi, I ordered a new SIM and used the O2 online form to register my PAC code. A week later my phone number still hasn't transferred from my old SIM card onto my new SIM card. Please can someone help me with this?

RH6 by Level 1: Joiner
  • 412 Views
  • 1 replies
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Resolved! Changing devices

Hi, I would like to use my sim in a new device, and I'm struggling to do so. I have put my sim in the new device (I phone 12) and had signal for a short time, and not since, I have used the iOS app to transfer apps etc across however not all my sim c...

Nikita1 by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! 4G Calls Turned Off

I was in the middle of a very important call when all of a sudden my phone call was cut off and I received a text message that said 4G calls have been turned off - O2 has turned off 4G calls from your account. I have unlimited calls, unlimited texts,...

No connection in italy

Hey all, Travelled to Italy for a week and on arrival I couldn't connect to any Italian network. They mostly have forbidden in brackets and the 2 that don't won't allow me to connect. Using an esim and have the travel package on a monthly account. My...

TomBasley by Level 1: Joiner
  • 1392 Views
  • 1 replies
  • 0 kudos

Resolved! Boost Box

My brother who is with O2 has a terrible time using his mobile in his house outside its not that bad (about 2 bars on the phone) but inside its crap (1 bar or nothing), how can we get him one of these BOOST BOXES that I have seen on the O2 siteJohn

johnG4RCG by Level 1: Joiner
  • 882 Views
  • 2 replies
  • 0 kudos