@GemmaFarrar
Pop in store with photo ID or contact O2 to send you one.
Guide: How to find help & contact O2
Also check guides for help in case it isn't the sim.
Guide: Is the network down for me or everyone?
https://www.o2.co.uk/apps/my-network
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
