Phone signal quality

[KelvinC-M]

My husband and I both have O2 sims and iPhone 13

When he’s travelling from Norwich to home near Great Yarmouth or I’m driving from Lowestoft to home neither of us can hold more than a 3 minute conversation before the phone signal drops and we lose the call. We had better quality connection in 1990! What is happening with O2 calls dropping out ?

[MI5]

@KelvinC-M 

In the 90's you had a 2g device at best.

You may well find that you still get a stable 2g signal now if your phone allowed it.

Your 90's phone also had a better aerial and was probably in a car kit with an external aerial.

Modern cars windscreens can also block the signal partially and as you are moving between cell towers, you may get drop outs when switching from one to another.

[Breanna]

Hi @KelvinC-M reporting this issue through My Network app may give some insight. Since you're both using iPhone 13's, you might also try the Troubleshooting guide on O2's website.

Guide: How can I sort out my network issues?