@Ry30
O2 haven't locked phones since 2018.
If yours is locked, see guide here Guide: Unlocking an O2 phone to use a different SIM card
Although it does sound like an issue with your Virgin sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
