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Forum Posts

Resolved! No network coverage

Hi I cant make any calls at all all my phone is saying is no network coverage

bjfox by Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos

Resolved! Free Laptop Not arrived with phone

Hi, I recently upgraded to the Samsung S21 5g and selected the promotion to receive the free samsung chromebook with the package i chose. My phone has been delivered but there is no sign of the chromebook.Can you please advise?

Gillian2 by Level 1: Joiner
  • 684 Views
  • 1 replies
  • 0 kudos

Resolved! Cant get through to 02 customers services

Everytime i call 02 it tells me i could be waiting more than 15 mins then cuts me off i need to speak with someone urgent i dont mind waiting on hold but to get cut off without the choice is shocking

Stuart7 by Level 1: Joiner
  • 446 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung s10 - pattern lock not working

Hi there, I've recently been given my partners old Samsung S10 - transferred all across and set up a pattern passcode - i've not finishing setting it up, but got what i needed so far. I've turned it on this evening and the pattern lock is not recogni...

kylie123 by Level 1: Joiner
  • 1274 Views
  • 5 replies
  • 0 kudos

Resolved! Phone not provisioned for voice

Changing from o2 to virgin ive asked to have my phone unlocked, I was told that my phone is already unlocked but when i put the virgin sim card in its says phone not provisioned for voice

Ry30 by Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

Resolved! Order is “awaiting stock”

I ordered EarPods about 2 weeks ago and they’ve been “awaiting stock” ever since then. Not sure why I could order them if they weren’t in stock. How do I cancel my order and get a refund?

Charl1243 by Level 1: Joiner
  • 449 Views
  • 1 replies
  • 0 kudos

Resolved! PIN number

My old phone is asking for a pin 

Chris37 by Level 1: Joiner
  • 448 Views
  • 1 replies
  • 0 kudos

Resolved! Calls diverted

I paid my bill but my phone is still diverting calls I paid the bill on the 4/111/2021it’s now the 9/11/2021i can’t even ring anyone about it