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Phone Signal

jessieLou
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎12-11-2024 10:20

on ‎12-11-2024 10:20

Hi, 

 

I have been struggling with my signal now for over 2 weeks. I have checked the signal scanner and there are no known issues in my area. 

I had friends around at the weekend and no had a signal whilst at my house. 

Is it a mast problem of my home? Wifi is working fine!

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Enlli
Level 69: Guiding Light
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on ‎12-11-2024 10:41

on ‎12-11-2024 10:41

OK. First, as you have WiFi at home then use WiFi Calling 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

Have a look at these guides

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues? 

Download the My Network App. Register for updates and report the problem

https://www.o2.co.uk/apps/my-network

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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