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No order confirmation email

rmach1990
Level 1: Joiner
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So I've upgraded my phone recently, but haven't received an email with order confirmation, which I need to claim Samsung Chromebook. I already received my phone and everything but don't have a proof of purchase that I could send with the claim.

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TallTrees
Level 52: Innovator
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Hi @rmach1990 

Welcome to the o2 Community forum 

It should be on MYO2 page

Guide: How do I get to the 'Download Bill' page? 

 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 52: Innovator
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Hi @rmach1990 

Welcome to the o2 Community forum 

It should be on MYO2 page

Guide: How do I get to the 'Download Bill' page? 

 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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@rmach1990 

Look in your recent orders in your MyO2.

You can save the order details by printing as a pdf which you can then attach to your claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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rmach1990
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Ok, download page with my recent work as a PDF file, took screen shot of it, and it's in review now. We'll see if it it works. Thanks for response 🙂

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