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Tiathecat
Level 1: Joiner
  • 1 Posts
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on ‎11-10-2024 15:38

on ‎11-10-2024 15:38

I have reset my phone I have moved sim yet I still can't send/ receive text or calls only what's app with me being indoors or outdoors 🙄 so apart from resetting the phone which makes no difference any actual ideas on how to get it to work ? This has only happened since I had a text about switching off 3g I can't even confirm myself as I don't get the security texts for my hospital, drs ,02 app or my bank 😭 it comes 5-7 hours later 😂

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MI5
Level 94: Supreme
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Registered:

on ‎11-10-2024 16:00

on ‎11-10-2024 16:00

@Tiathecat 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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