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Forum Posts

Changing pass word

Hi I’m trying to change my password. You are only giving the option to send the verification code to a phone number that is no longer in use rather than my phone number. Please can you change this. Thansk

Raz64 by Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos

New sim

I recently bought a new IPhone 15. After 3 days it suddenly had no signal. After going back and forth with O2 for several days (and them giving me ridiculous untrue excuses) I finally sent the phone back to apple. However the ESIM remains stuck to th...

How long to fix a mast ?

So I was moved from VirginMedia to O2 on 2nd Feb 2023. Had no issues with mobile signal at all on VM.After switching to O2 we found texts a phone calls would not work most of the time while in home village.The Network checker says we should get good ...

Padman by Level 1: Joiner
  • 1267 Views
  • 11 replies
  • 0 kudos

changing phones and keeping sim

I want to change my payg phone whilst keeping the same sim. Can't find anything in HELP which deals with this.

jaeger by Level 1: Joiner
  • 278 Views
  • 3 replies
  • 0 kudos

Help

How do i change my address thanks

Snakes by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

phone number for code

I can't log in to my account because the phone number you have linked to my account is incorrect, so I'm not receiving the code!!!

JuliaK by Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos

My o2 app

I cannot log into my o2 at it says account not ready come back in 48 hours iv done this and still not working

Fish1990 by Level 1: Joiner
  • 182 Views
  • 1 replies
  • 0 kudos

Resolved! Specific SIM(number) not registering to network

I have been tearing my hair out trying to solve this all day:Yesterday I realised I was receiving no data and upon checking it seemed I was unable to register with network. This morning, same problem. I have tried all troubleshooting, restarted phone...

Chris_G by Level 1: Joiner
  • 745 Views
  • 8 replies
  • 0 kudos