cancel
Showing results for 
Search instead for 
Did you mean: 

No available operators when abroad

Pigsboson
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi all

When ever I travel to an EU country I cannot get online as there are no available network operators in manual search  my roaming is switched on.

Message 1 of 3
194 Views
2 REPLIES 2

pgn
Level 77: Grand Master
  • 39894 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

Is your Roaming Data also enabled on your handset, @Pigsboson?

Is your APN set to mobile.o2.co.uk?

Have you contacted O2 to check you do not have a roaming bar in place on the O2 side?

Have you stepped your phone down to 4G and searched for network operators?

Have you checked any restrictions where you are for O2: https://www.o2.co.uk/international/using-your-phone-abroad ?

Finally, this may have further tips: 

Guide: Roaming MegaGuide 

Good luck, @Pigsboson 

Message 2 of 3
189 Views

japitts
Level 9: Fired up
  • 283 Posts
  • 0 Topics
  • 3 Solutions
Registered:

@Pigsboson wrote:

there are no available network operators in manual search  my roaming is switched on.


If your phone cannot see any available networks where you are, there's your reason. There's no network to connect to.

 

Data roaming settings won't make any difference - all this means is "can I use mobile data whilst roaming". If there's no roaming network to connect to, then toggling menu settings will be futile!

Message 3 of 3
122 Views