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New sim card activation

djh22
Level 1: Joiner
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I currently have a classic payg sim which I want to keep, I have also signed up to a new 12 month  monthly sim contract for which the sim is on it's way to me. I have had a text message to my Payg number thanking me for the order and telling me to activate my new sim by texting SWAP etc.  but the website says new contract sims (which I think this is) arrive ready to go.

Any advice please ?

Ta.

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madasaf1sh
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@djh22 


Nothing at all in this case, just put the new sim in the phone and use it. 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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@djh22 

Your new sim will arrive activated but with a temporary number, so you need to follow the information in this guide to move your number over Guide: Migration & porting into O2  

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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djh22
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Thanks for the quick reply, yea o2 have told me the number for the new sim and I understand that if I wan to change it to my existing payg number I would need to port it etc. but I actually want to keep both sims and both numbers ,so is there anything I need to do with the new sim except put if in the phone and use it ?

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madasaf1sh
Level 78: King of Kings
  • 12179 Posts
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  • 3246 Solutions
Registered:

@djh22 


Nothing at all in this case, just put the new sim in the phone and use it. 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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djh22
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Excellent, thanks for your help.

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