Hi, I have an intermittent problem with my signal. Suddenly on a call, the bars will just drop off and the call ends. This is while stationary. Phoned customer service today, they ordered me a new SIM. the girl promised my old one would keep working ...
My mobile phone suppler has been changed from Virgin to 02. I have started the process of transferring my old number xxxxxxxxxxx to replace my new number xxxxxxxxxxx allocated when I transferred from Virgin to 02. Could you let me know how long it wi...
I'm upgrading my iPhone XR to an iPhone 13 and have been sent a new sim, which I wasn't expecting.Do I need this or can I just transfer the old sim?If I need the new sim, do I put the old one in my new phone first and then swap them or can I just put...
Hi,I changed my Virgin Media package, including an O2 sim, 14th February. Gave a puk code when changing package. My IPhone XR screen is showing O2, as if porting was successful. Yet when I iMessage/text, recipient is getting the number on the sim ori...
I have a tp-link 4g router and have factory reset it and put the sim in. The router shows a stronger signal than my previous provider via my external aerial set up but there’s no internet connection. I put my SMARTy sim back in, factory reset, and th...
Hi everyone. I am back with 02 now after a few years away and my service has been working fine up until a few days ago when suddenly I could no longer receive any text messages or incoming calls. Any incoming callers will just get the announcement th...
Hi,I haven't been using my O2 number in canada for a while now. How can I activate it? I need a code from O2 to sign in to my account and as of now, I am not getting any messages. How can I top it up without receiving code through my phone?
can you check if my phone has been cloned
Really appreciate some help in respect of what bands will work with O2's forthcoming 5G service. I want to purchase an LG V60 phone which is not now available in the UK & according to the blurb I 've read both the T-Mobile and AM models of the V60 sh...
