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New Phone

LisaM15
Level 1: Joiner
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Hi - I am transferring my old phone to my new phone and it has been stuck on 95.1% for over 30minutes is this normal? 

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Enlli
Level 69: Guiding Light
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Without knowing the make and what program used to transfer, its hard to say

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
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MI5
Level 94: Supreme
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@LisaM15 

Reboot everything and try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 38: Lively
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@LisaM15 

Are your sorted yet ?

If you aren't, please tell us a bit more and we'll try to help. 

Message 4 of 4
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