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Forum Posts

Esim

Hello i dont have my physical sim and i am not able to request a new Esim can you request a new Esim for me

Resolved! Move from pay monthly to payg

hi there Looking for some help as the o2 service line were not hugely helpful on first calling and having issues getting an answer. I am looking to move my pay monthly(o2) to a pay as you go (02). I'm out of contract- I've been with o2 for many years...

Dubya1987 by Level 1: Joiner
  • 1199 Views
  • 4 replies
  • 0 kudos

New account

Have just signed up for virgin TV and have received a new sim card.Already an 02 customer,so now have 2 accounts. Need some help with this as I don't need 2 accounts

Duff63 by Level 1: Joiner
  • 347 Views
  • 2 replies
  • 0 kudos

swapping pay monthly to pay as you go problems

Been trying to get pay monthly number onto pay as you go its takes 2 sims being sent one was wrong and about 12 calls and still getting nowhere Apparently its swapped over and working , even though numbers vanished from my 02 account - new 02 sim has...

Laptop set up

My Chromebook isn’t recognising my number or email address so can’t set it up

Louise27 by Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Resolved! Refurbished phone trouble

Hi all, I hope somebody can help. I bought a refurb iPhone XR from o2 on 18/06/23 and noticed straight away that something wasn't quite right. I stupidly ignored it and, surprise surprise, it got worse and started doing other weird things too.When I'...

(Swap my sim) Sim card

The SIM card is registering in my phone but says “no service”. I can connect to Wi-Fi. to activate the sim I need to send a confirmation code which will be texted to my phone number. As my phone says “no service”, I can’t receive the text to activate...

Zany19 by Level 1: Joiner
  • 611 Views
  • 2 replies
  • 0 kudos