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Dynamite5
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎26-01-2024 14:50

on ‎26-01-2024 14:50

My sister messenger not sending and has a little clock under them I have been sending some but now the clocks appeard and I can't send them now why is this

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MI5
Level 94: Supreme
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on ‎26-01-2024 15:04

on ‎26-01-2024 15:04

@Dynamite5 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎26-01-2024 15:08

on ‎26-01-2024 15:08

@Dynamite5 

 

It means that your phone cant connect to your sisters phone, if both Android, it will be trying to send via a service called RCS, click on the message and you should have an option to send via sms


It shou

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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