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Lost sim

JoanneStanley33
Level 1: Joiner
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Hi I need a new sim and new number as iv lost my sim and I would also like to change my payment date as my pay days have changed

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madasaf1sh
Level 78: King of Kings
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@JoanneStanley33 

 

You need to call customer services on 0344 809 0202 from any other phone, and they can do all this for you. 

 

Have a look at this guide as well Guide: Lost or Stolen O2 Device? - How to Report it 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12224 Posts
  • 73 Topics
  • 3252 Solutions
Registered:

@JoanneStanley33 

 

You need to call customer services on 0344 809 0202 from any other phone, and they can do all this for you. 

 

Have a look at this guide as well Guide: Lost or Stolen O2 Device? - How to Report it 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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Enlli
Level 69: Guiding Light
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Registered:

You will need to contact O2 on all these matters

Best to report SIM lost as if someone uses it you are liable.

Guide: Lost or Stolen O2 Device? - How to Report it 

 

Message O2 on
(https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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