I have a PAC code from my previous phone. How do I apply it to this phone?

[Kate78]

I have a PAC code from my previous phone. How do I apply it?

[pgn · Accepted solution]

Hi @Kate78 - you don't say how long ago you received your PAC code, they have a validity of 30 days only. More info on PAC codes here to help: https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-June-2021-Update/ba-p/1052278

[MI5]

@Kate78 How to keep your number here Guide: Migration & porting into O2