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I can't call EE

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Tont
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on ‎15-12-2022 17:12

on ‎15-12-2022 17:12

I am on O2 and my partner is on EE. I can't call her or text her. This started on Monday 5th December. She can call me and text me. I can call other numbers. She can receive calls from other numbers. We have both been on these networks for some years. She had a new phone in May but we haven't had any issues for 6 months prior to this month.

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MI5
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on ‎15-12-2022 17:15

on ‎15-12-2022 17:15

@Tont 

Firstly, get her to check that she hasn't accidentally blocked your number.

After that you'll need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎15-12-2022 17:15

on ‎15-12-2022 17:15

@Tont 

Firstly, get her to check that she hasn't accidentally blocked your number.

After that you'll need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Tont
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on ‎15-12-2022 17:26

on ‎15-12-2022 17:26

@MI5 Thank you very much! That has sorted it. She says she blocked me accidentally 🤣

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MI5
Level 94: Supreme
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on ‎15-12-2022 17:32

on ‎15-12-2022 17:32

@Tont 

Haha mate.

Hopefully an accident slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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