How do I speak to someone!?!

[DippyDuck]

I spoke with someone via online chat on 24th October but they haven’t done what they promised. I’m now finding it impossible to access online chat or find a contact number so that I can speak with someone again.
My network connection is virtually non existent and I’m being fobbed off with messages. Was promised a credit but surprise surprise that’s not been forthcoming either! Beyond fed up with O2!!

[jonsie · Accepted solution]

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this