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How do I request my phone number to an eSIM to install as a second number

Smithy09
Level 1: Joiner
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I want to use my old number as a second line on my new iPhone and how do I get a conversion link or QR code 

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MI5
Level 94: Supreme
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@Smithy09 

The quickest way is to go in store with photo ID unless you are on the new billing system, in which case you can do it in your MyO2.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149940 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@Smithy09 

The quickest way is to go in store with photo ID unless you are on the new billing system, in which case you can do it in your MyO2.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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