Esim

[Georgecamara12]

Hello i dont have my physical sim and i am not able to request a new Esim can you request a new Esim for me

[Bambino]

@Georgecamara12 This is not O2. This is a customer community. We have no access to anyone's account.

You need to speak to customer service.
Call 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402

If you have no phone to use download Skype to call the freephone numbers: Guide: A Guide to Skype 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)