Does anyone know how to go about getting my O2 contract phone repaired

[Sparky1892]

Hi

The other night, I noticed that the screen on my Samsung A52 was damaged. All I can see on it are little blue blotches. I would like to know how much O2 would charge me to have this repaired. I ordered the phone on 6.10.2022

[Enlli · Accepted solution]

Quite frankly you are better going direct to Samsung than booking a repair via O2

https://www.samsung.com/uk/support/repair/

[MI5]

@Sparky1892 

O2 help page here https://www.o2.co.uk/help/device-and-sim-support/device-repairs

You would need to send it in for a quote which you can then choose to accept or have the phone returned to you to try elsewhere.

[Sparky1892]

Thanks for the advice. I think I will go with Samsung.

[Sparky1892]

Thanks for the advice, but I would rather find out the price before sending it.

[MI5]

@Sparky1892 You may get an estimate but you won't get a price as other damage may be apparent once they get into it.