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Forum Posts

Resolved! premium numbers

Do I pay extra for number beginning 0333? 

Charles6 by Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

iMessage /FaceTime activation

Hii can’t receive calls or texts and keep getting the same activation message. I have done a reset on network settings, restored the phone, updated and all the other troubleshooting steps. It has been more than 24 hrs. What do I do? I have seen other...

Yvessa by Level 1: Joiner
  • 2783 Views
  • 17 replies
  • 0 kudos

Annoying visual voicemail text

Hi can anyone tell me how to stop this text from 02. Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help.

sam121 by Level 1: Joiner
  • 581 Views
  • 2 replies
  • 0 kudos

Resolved! Phone signal

Hi the last few months my signal is been really bad unless I have WiFi I'm on emergency calls only? Can you help to why the problem my husbands also on 02 and experiencing the same issue

Resolved! Wi-Fi calling

I am desperate, we have NO O2 network and my WiFi calling is not working. It states I have to call O2 to activate it, while it shows in my O2 that it is activated. O2 shop has provided me with a new sims, I have reset the network, switched of my data...

Helena1 by Level 1: Joiner
  • 874 Views
  • 1 replies
  • 0 kudos

Resolved! Bar lifting and Sim activation failure

Requested phone Bar over safety concern (turned out was just a failed SIM). New Sim sent by 02. once inserted to phone I requested, by a phone call to 02, (more than once now) activation of blank Sim with original number and for the Bar to be lifted....

Jen15 by Level 1: Joiner
  • 3048 Views
  • 15 replies
  • 0 kudos

Resolved! Someone is accessing my account

How can my ex husband access my account and keep changing my name! I’ve changed my password to something so obscure no one would know it! I’ve also changed my security question to something so random!

Fedup4 by Level 1: Joiner
  • 783 Views
  • 1 replies
  • 0 kudos

Resolved! 4G and WiFi calling repeatedly being lost.

Hi. I've been on O2 for a while and have recently added another SIM to my account for my wife. I had to speak to someone to enable WiFi calling on her account which was done successfully. However, she is repeatedly getting a pop up that says '4g call...

Timmcat by Level 1: Joiner
  • 934 Views
  • 1 replies
  • 1 kudos