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Forum Posts

Resolved! O2

On my Samsung galaxy mobile, when I try to access the Internet via the Samsung Internet icon, I keep getting the 02 wepage with no other option. Can someone help me resolve this problem?

ElaineF by Level 1: Joiner
  • 742 Views
  • 1 replies
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Resolved! Data or calls?? Galaxy watch5 pro. HELP!!

Hi guys Happy New Year to all. I'm really confused I've had so many different blogs from people about how to set up my Samsung galaxy watch 5 Pro with O2. I have a new EE sim on the phone I have any SIM on the watch both have been activated and on th...

Ahextall by Level 1: Joiner
  • 1009 Views
  • 1 replies
  • 0 kudos

Resolved! Using O2 E-sim roaming in Europe

Dear Team,I have just ordered an O2 E-sim for my phone. But before activating this I want to find out if this would work for using internet and calling whilst roaming in Europe. As going through the forum there are mixed replies with some saying it d...

Kano by Level 1: Joiner
  • 3111 Views
  • 5 replies
  • 0 kudos

Samsung S21 stuck in recovery mode

Hi, can anyone help with a Samsung S21 stuck in recovery mode? I've tried numerous combinations of Power/Up/Down buttons but it just hops between 2 screens, one saying 'Can't load Android system' and giving 3 options (Try again/Factory reset/View rec...

Rasenna by Level 1: Joiner
  • 2855 Views
  • 13 replies
  • 0 kudos

Resolved! Live chat with 02

How difficult is it to get through to live chat been trying 3 days

Cass1 by Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

Email Attachment issues over O2 4G and Zen Internet

Good afternoon,I am about 7 hours into one of the most infuriating IT issues I have had in years and all parties are pointing the finger at the other and denying all/any responsibility. What happens is this: If I try sending an email from my Zen host...

DKING by Level 1: Joiner
  • 626 Views
  • 1 replies
  • 0 kudos

Port request

I submitted a port request to keep my old number on the 28/12/22 at 15.00 The information on O2 website said submitted before 17.00 it will take 24hrs.HIt's now the 31st and I have no phone line. My old line is also dead. I am Military and on standby...

Chris1980 by Level 1: Joiner
  • 3206 Views
  • 14 replies
  • 0 kudos

No signal

Hi, I haven't got any signal on my phone, I have turned it on and off. Updated it and also used your signal area thing and that's says its fine. I've had no signal since yesterday please help

Laur3n by Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

O2 Netgear Nighthawk M1 mobile router

Hi, I recently got the above mobile broadband as the only wired boardband available in my area is 3mb at the moment. The o2 is unlimited data and goes to 50mb but any time I login to a online game like New World it will not connect.. Any way to allow...