Callers can't hear me and I can't hear them (both ...

Welcome82 · ‎22-11-2023

This has been happening for 24 hours. My whats app and facetime are working fine, no issue. I have reset the network connections etc and no change. I can recieve texts no problem. It is just the ability to hear or be heard. Not sure where to go from here?

MI5 · ‎22-11-2023

@Welcome82

Check for network issues O2 Service Status

Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Welcome82 · ‎22-11-2023

I've looked and it says that the area has no problem

MI5 · ‎22-11-2023

@Welcome82

Try removing your sim amd cleaning it as sometimes static can build up causing issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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