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Pammiej1
Level 1: Joiner
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on ‎23-06-2024 13:18

on ‎23-06-2024 13:18

Hello I have been charged for Disney plus when I have cancelled the subscription please can you clarify this for me 

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MI5
Level 94: Supreme
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on ‎23-06-2024 13:23

on ‎23-06-2024 13:23

@Pammiej1 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎23-06-2024 13:24

on ‎23-06-2024 13:24

@Pammiej1 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202

or 0344 809 0202 (or Payment management number -0800 902 0217 or 0800 032 5302 )

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW)

Veritas Numquam Perit

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