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Billing issue

B-i-l-l-i-n-g
Level 1: Joiner
  • 1 Posts
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Registered:

Good afternoon, I would like to confirm if there is any outstanding amount to be paid. 

As per my account it says that the payment was accepted but I keep receiving messages with and outstanding amount. 

Thanks 

 

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MI5
Level 94: Supreme
  • 151801 Posts
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Registered:

@B-i-l-l-i-n-g 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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